A help desk that lives next to the work.
A customer issue can become a fix, an epic, or a deal in one move. Nobody has to re-type the conversation into a different tool.
| Ticket | Priority | Status | Owner | Updated |
|---|---|---|---|---|
| ARAPI rate limit issue | High | Open | Sarah C. | 2h ago |
| LFLogin flow broken on Safari | Critical | In Progress | Daniel P. | 30m ago |
| CEAdd CSV export | Low | Backlog | Unassigned | 3d ago |
| BDBilling discrepancy report | Medium | In Review | Liam O. | Yesterday |
| BRFeature: bulk reassign | Low | Open | Priya S. | 5d ago |
Everything Tickets does, out of the box.
No upsells, no add-ons, no hidden plan. Every Scrambl team gets the full tickets module.
Priority and SLA
Per-ticket SLAs and breach alerts. Sort, filter, and route exactly the way your team triages.
Threaded replies
Comments, mentions, attachments, plus a clear separation between internal notes and customer replies.
Convert anywhere
Promote a ticket into a task, a project, or a deal without losing context or the conversation.
Throughput dashboards
See first-response time, resolution time, and backlog by team or owner. No BI tool required.
“Tickets doesn’t live in a separate app. It lives next to your projects, tasks, and conversations, so context never gets lost in the handoff.”
The rest of Scrambl.
Collections
Built without a developer. Add fields, save views per role, automate on row changes, and lock down what needs locking down.
Forms
Capture leads, collect feedback, and route every response inside the workspace your team already lives in. No glue code, no duct tape, no missed inquiries.
Notes
Rich text, real collaboration, and a home alongside the project, the deal, or the meeting they belong to. Personal notebook or shared brain, both first-class.
Discussions
Threaded by topic, not by channel. Decide things in writing, leave a trail, and never lose the "why" behind a call you made on a Slack window in another time zone.
Ready to crack the chaos?
One workspace for projects, clients, and everything in between. Start for free, no credit card required.
