Contacts
MCMaya ChenBrightline, NorthwindChampion
TRTom ReyesHarbor & LaneLead
EWEli WongJuniperCustomer
Contacts
A lifecycle stage from lead to churned, on every account the person works with.
Deals
Ordered stages, scoring, and snapshots that show how the forecast moved.
Clients
BCBrightline Co.3 projects, 2 ticketsActive
NWNorthwind Co.Retainer, INV-148Active
HLHarbor & LaneDeal in discoveryProspect
Clients
The account record. Projects, tickets, contracts, and invoices roll up here.
Quotes
Juniper rebrandAcceptedBrand system$12,500
Site design$6,000
Total$18,500
Quotes
Priced from your catalog, readable without a login, and carried into the contract.
Products
Brand systemFixed fee$12,500
Site designFixed fee$6,000
Design hourHourly$150/h
Products
One price list for quotes, invoices, and reports.
Scheduling
Intro call, 30 minTuesday, Aug 129:0010:301:003:30
Booked by Maya Chen Scheduling
Booking pages that write to the calendar and the contact.
Live chat
MCDo you take retainers?
PSWe do. Monthly or hourly?
Saved to Maya ChenLive chat
Site chats that become tickets or contacts, no copy and paste.
Marketing
Open rate48%Deals3
Fall sequence, 4 emails
Marketing
Campaigns and sequences on the list you sell from, tied to the deals they produce.
Communications
TueCall with Maya12 min, notes filed
MonEmail: scope v24 replies
FriInvoice sentINV-148
Communications
Calls and email threaded onto the account.
Data quality
Possible duplicateMCMaya Chenmaya@brightline.co
MCM. Chenmaya@brightline.coMerge
Data quality
Duplicate matching and enrichment keep one person on one record.